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CS 082 - Help Desk/Software Concerns |
Prerequisite: BUS 225 or MS Office applications
experience. Overview of the knowledge, skills, and
concepts of typical help or support desk functioning.
Also introduces selected technical problems
and solutions as well as discussions of technical
communications.
1.000 Credit hours 1.000 Lecture hours 0.000 Lab hours 0.000 Other hours Levels: Undergraduate Schedule Types: Hybrid (Synchronous), Individual Study, Lecture, On-line Study (Synchronous), On-line Study (Asynchronous) Science/Math/Technology Division Computer Science Department |