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Cayuga CC - PROD

 

HELP | EXIT

Detailed Course Information

 

Fall 2022
May 17, 2024
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Information Select the desired Level or Schedule Type to find available classes for the course.

CS 082 - Help Desk/Software Concerns
Prerequisite: BUS 225 or MS Office applications experience. Overview of the knowledge, skills, and concepts of typical help or support desk functioning. Also introduces selected technical problems and solutions as well as discussions of technical communications.
1.000 Credit hours
1.000 Lecture hours
0.000 Lab hours
0.000 Other hours

Levels: Undergraduate
Schedule Types: Hybrid (Synchronous), Individual Study, Lecture, On-line Study (Synchronous), On-line Study (Asynchronous)

Science/Math/Technology Division
Computer Science Department

Prerequisites:
Bus 225 as pre-req

General Requirements: 1 courses
Course or Test: BUS 225
Minimum Grade of D-
May not be taken concurrently.

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Release: 8.7.2.4